I am writing to provide a reference for Focus EduSolutions. Focus EduSolutions is a division of Focus EduVation. Cambridge College has been working with FES since 2018. Prior to my assuming the role of Dean of Online Programming at Cambridge, I hired FES to work with me at Quincy College, where I served as Dean of Online Learning and Inter-Institutional Affairs from 2014 until 2017. At Quincy College, FES was involved in the following activities:
a) Curriculum development utilizing online pedagogical theory
b) Design and development of online course modules with media assets and interactives
c) Course template design and other dependent resources
FES is currently serving as online project management (OPM) group for Cambridge College. In this role, they provide the following services:
a) Market research/feasibility studies for various degrees and programs
b) Marketing and recruitment materials creation and distribution
c) Recruitment of new students (all admissions functions)
d) Advising of new students
e) New student orientation
f) Course development (including hiring a subject matter expert (SME) as needed, creation of a comprehensive course map, creation of interactive lectures, instructional design elements, uploading courses to our learning management system (LMS))
g) Regular reporting on various functions (marketing, recruitment, course development, help desk tickets)
h) Technical support 24/7 help desk FES is extremely responsive and communicates often with me as a client.
I am in regular contact with several of the FES employees, including the individual who serves as the curriculum specialist (course development) and the individual who serves as success coach (admissions and advising). Emails are typically answered in 24 hours or less, often in just minutes.
FES has provided us with quality, fully online courses for 2 bachelor degrees and an MBA program. They have designed and delivered over 65 courses in the past 2 years. They have met or exceeded our expectations in all areas.