Medicaid coverage | November 2026

Two states. Six Medicaid programs. One platform for adults with IDD.

Missouri funds Hello, It's Me® as an assistive technology service across all four of its developmental disability waivers. New Jersey has approved Focus EduSolutions as an assistive technology provider in the Division of Developmental Disabilities Supports Program and Community Care Program.

Find your state's pathway

Medicaid programs now fund Hello, It's Me®

Four Missouri DD waivers. Two New Jersey DDD programs.

40,000+

people with IDD receive services through these six programs

Source: Missouri DMH waiver overview. New Jersey DDD Support Coordination census, December 2025.

44%

of adults with IDD want help making and keeping friends

Source: National Core Indicators, 2022 to 2023.

State Pathways

Coverage by state

Each state runs its own approval process. Pick your state to see who funds the service, what the person receives and how to start.

Medicaid-reimbursed

Missouri

Department of Mental Health, Division of Developmental Disabilities

Programs: Comprehensive, Community Support, Partnership for Hope and Missouri Children's Developmental Disabilities waivers
Service: Assistive Technology, service code A9999UC
Includes: 12 months of platform service, plus training and onboarding
Listed price: $955 per person per year
How to start: Ask the person's support coordinator to add Hello, It's Me® to the support plan. Authorization runs through DMH under Focus EduSolutions.

Missouri details

Newly approved provider

New Jersey

Department of Human Services, Division of Developmental Disabilities

Programs: Supports Program and Community Care Program, under NJ FamilyCare
Service: Assistive Technology, funded from the Individual and Family Supports budget
Includes: Evaluation by a licensed clinician, setup and orientation, 12 months of platform access and guided training
Delivery: Remote, statewide
How to start: The person and family choose the provider. Ask your support coordinator to request an assistive technology evaluation and name Focus EduSolutions.

Talk to our New Jersey team

Who This Serves

What this means for you

Funding moves Hello, It's Me® from a private purchase to a service written into the person's plan.

Adults with IDD and families

Practice friendship, communication and daily routines at home, at your own pace, with trained support guiding the first weeks.

Provider agencies and DSPs

Give your team a structured tool for social skills between visits, with progress data ready for the support plan.

Support coordinators

Learn how the assistive technology pathway works in your state. We brief coordination teams on the process and never ask for referrals.

The Process

How funding works

Four steps from goal to daily use. Timing depends on each state's review.

01
Plan
The planning team names a goal: friendship, communication or daily independence.
02
Request
The support coordinator requests assistive technology. In New Jersey, a licensed clinician completes an evaluation first.
03
Approve and set up
The state approves the service. Our team configures the platform and trains the person and the family.
04
Use and report
The person practices daily. We report progress to the planning team before each annual plan.

One Authorization

What the funding covers

One authorization covers the platform, the people who teach the person to use the platform, and the support behind both.

Platform

Structured social connection, coaching scenarios and life skills, built for adults with IDD and safe by design.

Training

Setup, orientation and guided practice for the person, the family and support staff.

Support

Hosting, updates, technical help and a progress dashboard for the support plan.

Dr. Karyn Harvey, PhD, Chief Clinical Architect, Hello, It's Me®

Growth

What comes next

Focus EduSolutions has provider enrollment under way in additional states. Each new state follows the same model: Medicaid funding, a clear authorization pathway and remote delivery.

Missouri: funded
New Jersey: approved
More states: enrollment under way

Investors and partners: see the growth plan.

FAQ

Questions families and agencies ask

01Does the family pay?

When the state authorizes the service, Medicaid pays through the person's waiver or program budget. Families outside a funded program buy a subscription directly.

02Who qualifies?

People enrolled in a funded program in Missouri or New Jersey whose support plan includes a goal for social, communication or daily living skills. Each state confirms eligibility through its own review.

03Does every request get approved?

No. The state reviews each request against the person's plan and other available supports. Our team helps the planning team document the need clearly.

04What device does the person need?

A smartphone or tablet on iOS or Android, with an internet connection.

05Is my state next?

Enrollment is under way in additional states. Join the state update list and we will email you when your state opens.

Start with a conversation

See the platform, then map the funding pathway for your state.

617.468.5559 hello@focusedusolutions.com

Coverage depends on individual eligibility and state authorization of each request. Focus EduSolutions is an enrolled Medicaid provider. This page does not represent an endorsement by the Missouri Department of Mental Health or the New Jersey Department of Human Services.